Legal

Privacy Policy

Last updated: May 2025

1. Introduction

Welcome to Devzelo, a software engineering company based in Lahore, Pakistan. This Privacy Policy explains how we collect, use, and protect your personal data when you visit devzelo.com or engage our services. If you do not agree with these terms, please discontinue use of the site.

2. Information We Collect

  • Contact Information: Name, email, and phone number when you schedule a call or reach out directly.
  • Usage Data: IP address, browser type, operating system, pages visited, and time on site.
  • Cookies & Tracking: Analytics cookies to understand traffic patterns and improve UX.
  • Communications: Content of messages and enquiries you send us.

3. How We Use Your Information

  • Respond to enquiries and deliver requested services
  • Schedule and manage project discovery calls
  • Improve and personalise the website experience
  • Analyse anonymised, aggregated traffic patterns
  • Comply with applicable legal obligations
  • Protect against fraud and security threats

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Legal Basis for Processing (GDPR)

  • Contractual Necessity — Processing required to fulfil a service agreement
  • Legitimate Interests — Operating our business and fraud prevention
  • Consent — Where you have explicitly opted in
  • Legal Obligation — Compliance with applicable laws

5. Cookies

We use essential, analytics, and performance cookies. You can control settings via your browser preferences. Disabling certain cookies may affect site functionality.

6. Third-Party Services

  • Cal.com — Appointment scheduling
  • Google Analytics — Website analytics
  • Google Fonts / jsDelivr — Font and library delivery
  • LinkedIn, Instagram, X (Twitter), Facebook, YouTube — Social media platform links

7. Data Retention

Contact enquiry data is retained for up to 3 years. Analytics data is anonymised after 26 months.

8. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access. No method of internet transmission is 100% secure.

9. Your Rights

  • Access — Request a copy of the personal data we hold
  • Rectification — Correct inaccurate or incomplete data
  • Erasure — Request deletion ("right to be forgotten")
  • Portability — Receive your data in a structured, machine-readable format
  • Objection — Object to processing based on legitimate interests
  • Withdraw Consent — Withdraw previously given consent at any time

To exercise any right, contact us at contact@devzelo.com.

10. International Transfers

Devzelo is based in Pakistan. Data may be processed in Pakistan or other countries where our service providers operate. We ensure appropriate safeguards are in place.

11. Children's Privacy

Our services are not directed at individuals under 16. We do not knowingly collect data from children.

12. Changes to This Policy

We may update this policy periodically. Changes will be posted here with an updated "Last updated" date.

13. Contact Us